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For inquiries about the following
Web Site | Casting | Subscription Information | Advertising | Email List |
Photo Help | Studio Rental | Billing | Safelist
Our address is: 

NYCastings.com
243 w. 30th St., 3rd Fl.
NYC 10001
(btwn 7th & 8th Ave.)

Our Number is: 212.812.1441
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ext. 2 for Subscription Information, Customer Service, Photo Help & Billing inquiries
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ext. 1 for Clients, Posting a Casting Notice, Video/Audio upload help, & Studio Rental inquiries

General operation hours are: 10am - 6pm from Monday - Friday.

We are open for New Member Registration and Photo Drop-Offs for scanning and uploading from the hours of:
11a.m. - 3 p.m.,  Monday through Friday

Website
For all technical inquiries, including:
- Problems logging on
- Website not responding
- Forgot login and password
- Photo/Video/Audio uploading

Email: Subscriptions@NYCastings.com or call 212.812.1441 ext. 2 only.

Casting
To submit a casting notice for consideration please Click Here to go to our casting notice submission page. If you need to reach someone in the NYC casting office, please call 212.812.1441 ext. 1 only. 

If you have a question about a casting notice you've submitted, please email: Alvin@NYCastings.com

Subscription Information
FOR CREDIT CARD SUBSCRIBERS:
To renew or cancel your subscription, please Click Here. If you experience any problems you can call us at 212.812.1441, ext. 2 or e-mail us at Subscriptions@NYCastings.com. Please keep in mind that all subscription payments are non-refundable as stated on our sign up page, so if you cancel your subscription in the middle of your billing cycle (after you have already been charged), your subscription will remain active until that billing cycle is complete.

TO SUBSCRIBE AUTOMATICALLY THROUGH THIS WEBSITE CLICK HERE

TO PAY BY CHECK OR MONEY ORDER:
If you would like to pay for your subscription to NYCastings by check or money order, please follow the instructions below:

1) Subscription must be for a minimum of 3 months (quarterly subscription).
2) Please make check or money order payable to NYCastings for $26.85 for the first 3 months or $90.00 for a 1 year subscription. 
3) Please include on a separate sheet of paper:

-  Email address
-  Telephone number
-  First and Last name
-  Username and Password (to login to your account)

4) Please mail to NYCastings, P.O. Box 238, Nutley, NJ 07110.

If you have any questions, please call us at 212.812.1441, ext. 2, or e-mail us at: Subscriptions@NYCastings.com.

As soon as we receive your payment, we will set up your account and contact you so that you can start logging in to set up your resume page. At the end of the 3 month period that you have paid for, we will contact you to let you know that the 3 months will be expiring and to please send another check or money order by the due date in order to keep your subscription active. If we do not receive the next payment by the due date, your subscription will be cancelled and your account will be de-activated. 


Photo Editing Policy
The website is designed and contains instructions so that you can upload your photos on your own without our assistance. However, if you are experiencing any difficulties and would like our staff at NYCastings to assist you, please follow the instructions below:

1) We can edit and upload your first photo for free.
2) After the first photo, there is a $5.00 per photo charge.
3) Please make the appropriate payment in the online shopping cart.
4) E-mail your photos to us and we will edit and upload them for you.
5) If you prefer to pay by check or money order, we will have to wait until we receive your
payment to upload your photos. Please mail check or money order payable to 
NYCastings in the appropriate amount to NYCastings, P.O. Box 238, Nutley, NJ 07110.

If you have any questions, please call us at 212.812.1441, ext. 2, or e-mail us at Subscriptions@NYCastings.com.

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FREE PHOTO EDITING SOFTWARE
Another option for the internet savvy person is to download a free photo editing program called IrfanView from download.com. This program can help you make files to match the specs we list. You can also do minor photo editing techniques with it. This is a widely used free program that is also recommended by MySpace for photo editing.

Safelists / Emails
Make sure you are receiving important emails from us by adding us to your safelist.

Learn more about safelists.

Advertising
For general advertising inquiries contact Aaron at: 212.812.1441 x1 or email: Aaron@NYCastings.com 
If you would like to be listed in the RESOURCES DIRECTORY you can send us the information directly by Click Here and filling out the form provided.

Email list 
To Subscribe you can go to our  Subscribe Page and enter the email address you want added to our list. 
To Unsubscribe you can go to our Unsubscribe Page and enter the email address you want removed from our list.